All guides are deaf or hearing-impaired people, who lead visitors through a series of interactive settings. Guides provide an educational and entertaining experience, helping visitors progress from disorientation to the joy of communicating without words. The commitment of guides and their willingness to communicate and build empathy with visitors is central in this exhibition: their goal is to help visitors discover hidden skills and capacities in non-verbal communication.

All guides are specially trained to lead visitors through Dialogue in Silence.